At BMS we despatch goods worldwide although the majority of our orders are from UK based customers. Our online shopping cart will calculate the cost of deliveries within Europe and beyond. A quick cost estimation is shown just above this text on the right and you can select your country from the drop down list. If you are a registered customer and login then this updates automatically for your region or postcode.
Web Orders Courier Services Costs:
We use DPD (with effect from April 16th 2018) as our courier and prices start at £4.99 +vat for a single, small, light weight package for standard UK mainland and rise depending on the overall weight of your total order. Most packages weighing between 1kg and 15kg will cost £5.99 +vat and the costs will then rise for each each kilogram of overall weight of your order including packaging (our website will calculate the costs for you). We aim to despatch all goods the same day the order is received (cut off time 15:30) but this is not guaranteed as volumes of orders received can vary during the day. If you absolutely need a same day despatch then please select our 'priority despatch' additional cost.
The DPD App to help with order tracking can be downloaded here
All orders are despatched on a 'next working day' DPD service although certain areas of the UK (and Europe) are not a next day service. Normally UK deliveries will be received within 2-3 days of despatch if they are on the green coloured area of the map shown. Please note that whilst the DPD service is 'next workinig day' we do not offer any compensation if this is not achieved but a delivery does take place. We are not able to guarantee deliveries due to weather, transportation or mechanical problems associated with the delivery of goods once they have left our warehouse.
A 'guaranteed' next day service with refund of the delivery cost if the goods are not received in the time frame is available for the pre-noon services. Please note that this is a service offered by DPD and relates to delivery once the goods have left our warehouse. Due to volumes of orders we do not guarantee to despatch all goods the same day they are ordered, but we will try our best. If you absolutely need a same day despatch then please select our 'priority despatch' additional cost but bear in mind that our last collection by DPD will be around 16:30 daily.
The next working day service is sent on a DPD 24 hour service and should, under normal circumstances be received the next working day although we allow 2 days. We also offer a 'within 5 days' service and should, under normal circumstances be received within 2 to 5 working days depending on how busy we are. You will receive tracking information from us once your goods are sent through the DPD network so long as we have your current email address. You can also use the DPD app to track your package.
Examples of Courier Rates to Mainland UK:
DPD Next Day service costs: Under 1kg package £4.99 +vat (up to £50 value), up to 15kg £5.99 +vat and costs rise per extra kg of the total consignment.
DPD not Urgent service costs: Up to 15kg £5.99 +vat and costs rise per extra kg of the total consignment
DPD Premium Services of before 12:00, before 10:30 and Saturday are also available.
For overseas orders we normally use DPD or FedEx and goods are normally despatched within 24 hours of the orders being received and full tracking information is sent as soon as the goods are collected from us.