Frequently Asked Questions

Q. I'm having difficult finding what I'm looking for, how does the search facility work?
A. If you are looking for ink cartridges then we would suggest you type in your printer model. For example if you have an Epson R265 then just type R265. If you are looking for a cartridge by code then type in that code, e.g. No 15 or just 15. If you already have a JetTec cartridge then type in that code, e.g. E106.
Q. Comments from customers...
A. *Thanks for the prompt delivery of my coasters. My customer has come to collect some today, because they were here so quickly has also ordered some more. *

*Hi Just to let you know order arrived as promptly as ever
Thanks again for such great service.*

* Hi, Received my parcel from you this morning that I only order yesterday afternoon. This is just to say thank you for a wonderful service again. I just wish all suppliers could be as fast with posting out items as you. Thanks again *

* Just to say thanks for the great service. Put in an order about 2.30 yesterday and goods delivered at 9.15 this morning, all this after being told my usual supplier had no mugs or paper, I will be using you again! THANKS *

* Not enquiry just praise! Order completed with you at about 4pm on Friday 28 September. Delivered by Post Office at 0900 29 September. Unbelieveable - Incredible service *

* Brilliant service guys, thanks very much indeed! *

* This email comes with a big ' Thank You ' from all the staff at Iconian.
Your speedy deliveries and professionalism has shone through every time we have purchased from you. We recommend you to anyone who is in need of your products and we wish you continued success. *

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